Privacy Policy

1. Introduction

Team Thrive LLC ("Team Thrive," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name, email address, and phone number
• Athlete profiles (name, age, sport, position, team affiliation)
• Parent/guardian contact information
• Coach and club administrator information
• Athletic statistics and performance data
• Photos and videos uploaded to the platform
• Communication content within the messaging feature

2.2 Payment Information

When you make payments through the Service, payment processing is handled by Stripe, Inc. We do not store your complete credit card number, CVV, or other sensitive payment card data on our servers. Stripe's use of your information is governed by their privacy policy at stripe.com/privacy.

2.3 Automatically Collected Information

When you access the Service, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app crashes)
• Location data (with your permission, for finding nearby events/facilities)
• Usage patterns and feature interactions

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Facilitate team management, scheduling, and communication
• Process payments and manage team dues
• Create and manage athlete recruiting profiles
• Send notifications about schedules, games, and team updates
• Respond to your comments, questions, and support requests
• Improve and personalize the Service
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Within Your Team/Club

Information you provide may be visible to coaches, team administrators, and other parents/athletes within your team or club, as necessary for team operations.

4.2 Recruiting Portal

If you opt into the recruiting portal feature, athlete profiles and statistics may be shared with college recruiters and scouts. You control what information is included in recruiting profiles.

4.3 Service Providers

We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, email delivery).

4.4 Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Minor Athletes

Team Thrive is designed for use by sports organizations, coaches, parents, and athletes. We take the privacy of minors seriously.

• Parent or guardian accounts are required to manage athlete profiles for minors
• Athletes age 14 and older may be granted limited access to the Service by their parent or guardian
• We do not knowingly collect personal information from children under 13 without verifiable parental consent
• Parents can review, modify, or request deletion of their child's information at any time

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure, access-controlled data storage on US-based servers
• Regular security assessments and monitoring
• Employee access controls and training

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your information within 90 days, except where retention is required for legal compliance, dispute resolution, or enforcement of agreements.

8. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Disable location services through your device settings
• Control what information is shared in recruiting profiles

To exercise these rights, contact us at support@myteamthrive.com.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: